Privacy Policy

This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers, etc. available on the Website of Floral Hub and shall be read in consonance with all other policies. At Floral Hub, we understand the importance of protecting your personal information and we take it very seriously. We are committed to ensuring that your privacy is protected and this policy outlines how we collect, use, and protect your personal information."

www.floralhub.in is a website operated by Floral Hub Pvt. Ltd and we take utmost care to ensure that the information you provide is kept highly confidential. We have immense regard for the trust you have placed in us and ensure that we take all the necessary safeguards for protecting your personal information and insist you carefully read and understand our privacy policy.

Note: For the sake, of brevity, and convenience of our users, we would like to inform you that our privacy policy is subject to change without any prior notice and hence would suggest you regularly keep yourself updated with the changes herewith.

By agreeing to visit our website, you agree to abide by all the terms and conditions of our website. If not, please refrain from visiting.

Furthermore, by agreeing to visit our website, you give us express consent to our usage and disclosure of the content of this privacy policy. The present policy sets forth all the parameters, incorporated into terms of use.

Collection of Personal Information

We reserve the right to collect your personal information such as your phone numbers, or associated contact information with our delivery partners for delivery. They may contact the recipient for smooth delivery of the order. However, we only use the information provided by the user for the execution of the order.

Furthermore, when you visit our website, we gather and store your personal information from time to time as our motto is to provide you with a safe, sound, and excellent customer service experience. Collecting your data allows us to, provide services and features that most likely meet your needs and to customize our website experience for you.

We offer personalized floral, corporate, and gifting services, which shall require users to sometimes upload their pictures, logos, or messages that can be printed or carved on fresh florals. We ensure that once the products are delivered, we immediately delete the personal images and data of the users and make certain that they are not circulated.

Our website collects information about your buying behavior and for correspondence, we may collect the following types of information about you:

• Contact information, such as your name, email address, and phone number
• Demographic information, such as your age and gender
• Payment information, such as your credit card number and billing address
• Other information you may provide to us, such as your interests and preferences

Communication from the website

Special Offers, discounts, and announcements.

We consider you an integral part of Floral Hub and would like to stay in touch with you by occasionally sharing information about our achievements, services and products, and promotions. However as much as we value you, your privacy is equally important to us and we present you the option out for not receiving any sort of communication from us.

Newsletters

If you have subscribed to receive our newsletter, then we shall collect your email address and name to regularly share our newsletters with you. In case you do not want to be a part of your everyday life, we respect your privacy and you can reach out to us at wecare@floralhub.in

Legal Disclaimer

To ensure that our website is secure, we may share your personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts, and correlate related or multiple accounts to prevent abuse of our services. We may divulge your personal information, if required by law or in good faith, if the same in furtherance of the legal requirements, like orders for the court, government requirements, or any other legal mandates. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the requirements like:

• To enforce our Terms and Conditions or Privacy Policy
• To respond to any claims that may arise out of any advertisement, posting or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public.

Cookies

We work very hard to ensure you a personalized experience and to do so, we may have to use cookies on our website. A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies are used to tell the server that users have returned to a particular website.

Third-party cookies and advertisements

We use cookies and advertisements from third-party sources to display ads on our website when you visit us. These third-party sources may collect information like but not limited to your visits to this and other websites to provide advertisements about goods and services of interest to you.

Security

We take utmost care in protecting your personal information and ensure that we do not use any encryption methods to collect any data comprising of banking details, social security numbers, or any other sensitive information that can be used in identity theft.

Changes in the Privacy Statement

We may update this Privacy Policy from time to time. We encourage you to review the policy whenever you access our website to stay informed about our information practices and choices.

Grievance Redressed

In purview of the Information Technology Act 2000 and the laws there under, the name and contact details of the Grievance Officer are provided below:

• Name: Ms. Chaitali Shah
• Email id: wecare@floralhub.in